7th April 2020

VOD delivery High origin latency

2020-04-07 11:23 AM EDT: We are observing high latency between our CDN and our origin storage. This is resulting in slow or failed delivery of video data, which can result in client-side video buffering or errors displayed during playback. We have notified our storage service partner.

2020-04-07 12:04 PM EDT: Origin latency has returned to a typical average. Video playback should no longer be affected. We will continue to monitor.

2020-04-07 12:34 PM EDT: Origin latency has remained stable and we have not seen the issue recur within the last half hour.